Terms and conditions
TERMS & CONDITIONS :
Products purchased online can only be exchanged if the item is defective. Defects must be reported within 24 hours of receiving your order or they will not qualify for a refund.
No exchanges can be made on the sale and customized items.
EXCHANGE PROCESS:
After communicating with customer care in the below link provided, please take the following steps to exchange:
WhatsApp Now
Contact: 0320 1242634
Pack your return securely, in the original package if possible, and courier the parcel back to us.
REFUND:
We have a no-refund policy unless the product is no longer available.
ORDER CANCELLATION:
An order can be canceled within twelve hours after the order is placed.
Products purchased online can only be exchanged if the item is defective. Defects must be reported within 24 hours of receiving your order or they will not qualify for a refund.
No exchanges can be made on the sale and customized items.
EXCHANGE PROCESS:
After communicating with customer care in the below link provided, please take the following steps to exchange:
WhatsApp Now
Contact: 0320 1242634
Pack your return securely, in the original package if possible, and courier the parcel back to us.
REFUND:
We have a no-refund policy unless the product is no longer available.
ORDER CANCELLATION:
An order can be canceled within twelve hours after the order is placed.